Privacy Policy

GenAIoT.net (“GenAIoT”, “we”, “us”) is a website operated by IoT Community Ltd (“IoT Community”). This Privacy Policy explains how we collect, use, store, and share information when you use GenAIoT.net and any other IoT Community online services that link to this Privacy Policy (collectively, the “Online Services”).

This notice explains our practices and your choices. It does not replace consent where consent is required.

1) Who we are / contact

Operator: IoT Community Ltd.
Email: info@iotcommunity.net (privacy requests, opt-outs, questions)
Postal address: IoT Community Ltd, BROADFIELDS, MUCH MARCLE, LEDBURY, HEREFORDSHIRE, HR8 2NT, UNITED KINGDOM

2) What we mean by “personal information”

“Personal information” means information that identifies you or could reasonably be linked to you—such as your name, email address, contact details, account credentials, and other information you submit via the Online Services.

3) How we collect information

A) Information you provide

We may collect information you choose to provide, for example when you:

• Subscribe to email newsletters / updates (e.g., name, email, preferences).
• Register for programs, products, services, or events, complete forms/surveys, create a profile, or submit content.
• Make purchases (e.g., paid events/memberships)—payment details may be processed to complete billing/transactions.
• Correspond with us (emails, forms, support requests).

On GenAIoT.net, the application form asks for your name, work email, organisation, application route, sector, deployment stage, focus areas and goals for joining. The contact form asks for your name, email, organisation, subject and an optional message. These details help us respond to enquiries and assess participation requests.

B) Information we collect automatically

When you visit GenAIoT.net we may automatically collect:

• Usage data (pages viewed, interactions, referrals, and resources used).
• Device and technical data (IP address, browser type, operating system, and similar device identifiers).

C) Analytics

We use Google Analytics 4 to understand how people use GenAIoT.net, including pages viewed, referrals and interactions. GenAIoT uses the same analytics property as IoT Community, so usage from both websites is available in shared reporting.

The site’s Google Analytics configuration disables Google signals and advertising personalisation signals. Google Analytics loads only after you consent to the optional Analytics category through the cookie banner or preference controls. If you reject optional cookies, the GA4 tracking script is not loaded. See Cookies and your controls for the current behaviour and Google’s Privacy Policy for Google’s practices.

4) How we use information

We use information for purposes including:

• Providing and operating the Online Services (e.g., enabling access, delivering newsletters, processing registrations, managing memberships/events, and providing support).
• Improving and personalizing content and user experience (including tailoring content by device type and inferred interests).
• Data enrichment / validation (e.g., updating or supplementing contact info from trusted sources where appropriate).
• Business operations (security, fraud prevention, troubleshooting, and internal reporting).
• Marketing communications where permitted and/or with your consent (see “Your choices”).

We may combine information collected from different parts of the Online Services into a single record to support these purposes.

5) With whom we share information

We may share personal information with:

• Service providers / vendors that help us run the Online Services (e.g., email distribution, customer support, payment processing), limited to what they need to perform their role.
• IoT Community group companies (subsidiaries/affiliates) where needed for operations.
• Third-party partners/sponsors in connection with co-branded programs or promotions where applicable—and you may opt out of certain sharing as described below.
• Legal / compliance situations, when required by law or to protect rights, safety, and prevent fraud/abuse.
• Business transfers (sale, merger, reorganization, financing), where user information may be treated as a business asset.

6) Links to other websites

Our Online Services may link to third-party websites. We are not responsible for the content or privacy practices of third parties. Please review their privacy policies separately.

7) International transfers

We operate from the United Kingdom and serve users globally. Your information may be processed and stored outside your country (including outside the EEA), depending on where our systems and service providers operate.

8) Data security

We use reasonable physical, electronic, and managerial safeguards designed to protect information. However, no internet transmission is 100% secure, and you share information at your own risk—especially when using unsecured networks.

9) Children

GenAIoT.net is intended for a general audience and is not directed to individuals under 18. We do not knowingly collect personal information from minors under 18; if we become aware we have done so, we will take steps to delete it.

10) Data retention

We retain information for as long as reasonably necessary to provide the Online Services, meet legal/accounting requirements, resolve disputes, enforce agreements, and for backup/audit purposes.

11) Your choices and rights

Marketing preferences / opt-out

You can opt out of marketing communications:

• Email: use the unsubscribe link in our emails, or email info@iotcommunity.net.
• Surveys: use opt-out links where provided.
• Postal mail: email info@iotcommunity.net to opt out.
• Event sponsor sharing: if you do not want event registration details shared with sponsors/partners (where applicable), email info@iotcommunity.net with your request.

Access, correction and other rights

Depending on the circumstances and applicable law, you may have rights to access your personal information, correct it, request erasure, restrict processing or receive a portable copy. Where we rely on consent, you can withdraw it. Some rights are subject to conditions and exemptions. To protect you, we may request information needed to verify your identity before fulfilling a request.

Your right to object

You can object to the use of your information for direct marketing. You may also object to processing based on legitimate interests, depending on your circumstances. Send requests or questions to info@iotcommunity.net.

Complaints

Please contact us if you have a concern about how we handle your information. You can also complain to the UK’s Information Commissioner’s Office (ICO) or, where applicable, your local data protection authority.

12) Cookies and your controls

We use CookieYes to display the cookie notice and manage the optional categories shown in its preference panel. You can reopen that panel using the Consent Preferences button on the website.

Google Analytics is optional on GenAIoT. Choosing “Reject optional cookies” stops the site from loading its GA4 tracking script while that preference is saved. You can accept or withdraw Analytics permission through Consent Preferences. Analytics cookies already stored during an earlier permitted visit may remain until you delete them or they expire; cookie expiry is separate from retention inside the analytics account.

You can block or delete cookies using your browser controls; blocking cookies may affect some website features. Contact info@iotcommunity.net with analytics or other privacy requests.

Embedded video players and anti-spam checks involve external providers, including Vimeo and Google reCAPTCHA. When these services load, they may receive device and connection information and use their own cookies or similar technologies. Their own privacy notices also apply.

13) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the last-updated date; for material changes we may also notify you by email where appropriate.